Privacy Policy

1. Introduction

Welcome to our website ("we," "our," or "us"). We are committed to protecting and respecting your privacy. This policy explains how we handle your personal information when you visit our website.

2. Information We Collect

2.1 Information You Provide

We may collect and process the following information when you interact with our website:

• Comments or feedback you choose to submit
• Information you provide when contacting us
• Your name and email address when leaving comments

2.2 Automatically Collected Information

When you visit our website, we automatically collect:

• Technical information, including your IP address, browser type and version
• Information about your visit, including the pages you view and how you navigate our website
• Cookie information (see our Cookie Policy section)

3. How We Use Your Information

We use your information to:

• Provide and maintain our website
• Improve user experience
• Analyse how visitors use our website
• Respond to your enquiries
• Ensure website security and prevent fraud

4. Legal Basis for Processing

We process your personal data on the following legal bases:

• Legitimate interests in operating and improving our website
• Your consent, where specifically requested
• Compliance with legal obligations

5. Data Storage and Security

Your information is stored on secure servers located within the European Economic Area (EEA). We implement appropriate technical and organisational measures to protect your personal data.

6. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including:

• Meeting legal requirements
• Resolving disputes
• Enforcing our agreements

7. Your Rights

Under applicable data protection laws, you have the right to:

• Access your personal data
• Correct inaccurate data
• Request erasure of your data
• Object to processing
• Restrict processing
• Data portability
• Withdraw consent

8. Cookies

We use essential cookies to ensure our website functions properly. You can control cookie settings through your browser preferences.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to read their privacy policies.

10. International Transfers

As we serve an international audience, your data may be transferred to countries outside the UK and EEA. We ensure appropriate safeguards are in place for such transfers.

11. Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children.

12. Changes to This Policy

We may update this privacy policy periodically. Significant changes will be notified on our website.

13. Contact Information

For any questions about this privacy policy or your personal data, please contact us.

14. Supervisory Authority

You have the right to lodge a complaint with your local data protection authority if you are concerned about how we process your personal data.